Inspiring Service Excellence since 2003

 

“Great customer service is what drives business success in modern economy and our programs are specifically designed to develop the necessary skills for customer service oriented industries”.

Hospitality Management and Flight Attendant Preparation

About the program:

 

Discover a world of opportunity in the multibillion-dollar Travel & Tourism industry with our uniquely- designed 8-month diploma in Travel & Tourism Management. This program will help you develop skills and knowledge required to work in the travel & tourism business, restaurant and food service, leisure, or cruise travel sectors. You will understand the tourism industry as a business with an emphasis on developing a service-driven attitude and great communication skills.

 

Program focus:

In this program you will explore the following key areas:

  • Tourism Geography
  • Cross-cultural Tourism
  • Human Resources Management in Tourism
  • Restaurant & Food Service
  • Tourism Products & Service Operations
  • Sport & Recreation Management: Laws & Risks
  • Ethics & Sustainable Tourism
  • Sales and relationship management
  • Transportation Fares & Costing Tourism
  • Office Operations

 

Your career:

As a graduate of this program, you may pursue future career options, such as:

  • Tour Guide/Operator
  • Airline Ground Staff/Supervisor
  • Food and Beverage Attendant/Supervisor/Manager
  • Front Desk Agent/Supervisor/Manager
  • Guest Services Agent
  • Sales/Marketing Manager
  • Special Events Coordinator
  • Concierge

 

Why choose Eton College?

 

Applied learning

Our classes and workshops are taught by industry professionals, who don’t just deliver the required theories, but bring personal industry experience to the classroom.

 

Small class setting and individual hands-on approach

With the smaller class size, our teachers inspire excellence and provide mentorship to each student, focusing on teamwork, critical thinking, and customer oriented approach.

 

Academic transfer options

Eton College is a fully accredited private institution that will allow you transfer academic credits and continue your studies at partner institutions in Canada and abroad.

 

Career focus and professional development

You will have access to career preparation workshops and job fairs as well as receive training in professional development, networking, industry job search and interview techniques.

Industry placement

This program, provides a 6-week industry placement to help you gain work experience while studying, secure high paying employment post-graduation, and ensure further career advancement in the Travel & Tourism field.