Vancouver’s Career-First College · PTIRU Approved
- 40 Hours / 8 Weeks
- In-class, Distance, Combined
- Certificate
- CAD
- 850
Qualify for up to $10k scholarship if you meet the admission criteria.
- CAD
- 850
Introduction to Hospitality and Facilities Management
- 2 Years / Onsite
- 2 Years / Onsite
- Certificate
Gain practical knowledge in hospitality operations, customer service excellence, facilities maintenance planning, health and safety standards, budgeting and financial oversight, vendor coordination, and team supervision. Develop the expertise to ensure welcoming environments, smooth daily operations, and well-maintained spaces that meet organizational and client expectations.
Designed for aspiring hospitality professionals, facility supervisors, and operations leaders, this program prepares you to confidently manage both service delivery and physical assets across diverse environments. Together with Eton, your rewarding career in hospitality and facilities management begins here.
Program Advantage
- 40-Hour In-Depth Instructor-Led Training
- Comprehensive Learning Modules
- In-class, distance and via blended learning
- Guided Mentorship by Industry Experts
- 24/7 Support
At Eton College, we pride ourselves on delivering high-standard education in Vancouver, Canada. For more than 20 years, we have been proud to help 83% of our graduates to land their dream careers through our various PTIRU-certified and industry-relevant upskilling programs, specializing in Business Management, Travel and Tourism Management, Hospitality Management, Flight Attendant Preparation, Information Technology, Airport Operations, Construction, Public Administration, Healthcare, Elderly Care and Communication training.
Are you ready to take flights?
Our comprehensive program is ideal for:
- Aspiring Flight Attendants: Individuals who have a passion for travel, customer service, and the aviation industry.
- Recent Graduates: Degree holders seeking to enter the high-demand field of flight attending.
- Career Changers: Professionals who are looking to transition into a new and dynamic field.
- Customer Service Experts: Experienced customer service professionals who desire to excel in global roles.
- Highly Adaptable Individuals: Anyone with strong interpersonal skills and proven ability to solve problems in a dynamic work environment.
Are you ready to take flights?
Our comprehensive program is ideal for:- Aspiring Flight Attendants: Individuals who have a passion for travel, customer service, and the aviation industry.
- Recent Graduates: Degree holders seeking to enter the high-demand field of flight attending.
- Career Changers: Professionals who are looking to transition into a new and dynamic field.
- Customer Service Experts: Experienced customer service professionals who desire to excel in global roles.
- Highly Adaptable Individuals: Anyone with strong interpersonal skills and proven ability to solve problems in a dynamic work environment.
What our experts at Campus Say !
PROGRAM DESCRIPTION
This course provides students with a foundation in management and maintenance practices of the physical plant and facilities of a hotel, restaurant, and/or recreation venue.
LEARNING OBJECTIVES
Upon successful completion of this course, students will be able to:
- State the goals of a facilities maintenance program.
- Rank order facilities operational and maintenance costs and explain how to minimize expenses and maximize the customer experience.
- Describe how maintenance management systems and technologies lead to operational efficiencies.
- Describe the economic, regulatory, and market factors that have led the industry to be at the forefront of environmental issues in the context of facilities management.
- Describe the principal measures facilities managers take to minimize and manage solid waste.
- Describe how water usage levels and waste water management systems are impacted by services offered and regulatory r
equirements. - Explain the various components of industry electrical systems and identify elements of an effective electrical system management and equipment maintenance program.
- Explain the components of a heating ventilation and air conditioning system and identify elements of an effective management and equipment maintenance program.
- Define basic natural and artificial lighting terms and describe how natural light can be used to meet a building’s lighting and environment needs.
- Describe the components of a laundry service and explain how to minimize costs and environmental impacts while not impacting guest satisfaction.
- Describe hotel and restaurant planning and development processes.
| Modules | Topics |
| 1 | Managing facilities, tools and costs |
| 2 | Environmental management |
| 3 | Sustainability management |
| 4 | Comparative v variance analysis |
| 5 | Guest security |
| 6 | Electrical systems and lighting |
| 7 | Heating, ventilation and air conditioning |
| 8 | Laundry |
| 9 | Building structure and envelope |
| 10 | Planning and design |
| 11 | Continuation: Planning and design |
| 12 | Water management |
| 13 | Renovation |
| 14 | Continuation: Renovation |
| 15 | Review |
| 16 | Final Exam and wrap up. |
TUITION & FEES
| Tuition | CAD 850 |
| Course Retake | CAD 850 per course |
| Copy of Transcript | CAD 20 per copy |
ADMISSION REQUIREMENTS
To be eligible for admission, applicants must meet the following criteria:
1. Basic Admission Requirements
- High School Completion: Applicants must have a high school diploma or an equivalent qualification.
- Age Requirement: Minimum 19 years of age.
- Mature Student Status*: Applicants who have not completed high school and are at least 19 years of age may apply as a mature student.
*Mature student status may be granted to applicants who are over 19 years old and have not completed high school or equivalent.
Applicants will be considered for admission based on the skills and experience they have acquired since leaving school.
The applicant is required to provide the most recent transcripts or proof of academic accomplishments, a resume or summary
of professional accomplishments, and two professional letters of recommendation. The applicant may be interviewed by the
Registrar’s or Academic office to further assess their suitability for admission to the program of study.
2. English Language Proficiency
Applicants must meet one of the following:
- Minimum scores from accepted English tests (e.g., IELTS 5.5, TOEFL iBT 46, Duolingo 95, etc.).
- Recent English proficiency test (within 2 years).
- Proof of English-language education:
- 2–3 years of secondary or post-secondary education completed in English in eligible countries.
- International credentials must be recognized by WES, ICES, or IQAS.
Please see the Admission Requirements Guide for more information.
Career Services
Success beyond the classrooms at Eton College!
Land your dream job through our career services:
- Career Seminars and Workshops
Get career-ready through our insightful workshops and seminars with industry experts to master the skills you need to land your dream job.
- 1:1 Professional Resume and Portfolio Building
Market yourself like a pro by developing and refining stellar resumes, portfolio, and online profiles with a dedicated career advisor.
- Mock Interviews & Coaching
Experience interactive mock interviews and coaching sessions, led by our career advisors, to build confidence and hone interview skills.
- Skillset Discovery
Let our expert career advisors help you identify your key strengths and skills tailored to your personal brand and desired careers.
Jump on board. Enroll Now!
Our Alumni Network
- Gulf of Georgia Cannery National Historic Site
- Holiday Inn Express
- Wedgewood Hotel & Spa
- Rainbow Travel Inc
- H.I.S travel agency
- Vancouver International Travel Expo
- Element Hotels
- Sandman Hotels Group
- Rocky Mountaineer
- McDonald's
- Delta Hotels by Marriott
- Vancouver Aquarium
Real students.
Real outcomes.
4.8
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Get Certified for Career Success
PTIRU Recertification Status:
Eton College submitted its recertification application before the certificate expiry date. As confirmed by PTIRU, the institution remains certified while the recertification application is under review. A PTIRU validation letter dated March 27, 2026 is available upon request.
