- 60 Hours / 2 Weeks
- In-class
- Certificate
- CAD
- 850
(PTIRU Listed Pricing)
Qualify for up to $10k scholarship* if you meet the admission criteria.
* Terms and Conditions apply
- CAD
- 850
Hospitality (AHLA) Continuing Ed
- 2 Years / Onsite
- 2 Years / Onsite
- Certificate
PROGRAM ADVANTAGE
- 60-Hour In-Depth Instructor-Led Training
- Comprehensive Learning Modules
- In-class learning
- Guided Mentorship by Industry Experts
- 24/7 Support
At Eton College, we pride ourselves on delivering high-standard education in Vancouver, Canada. For more than 20 years, we have been proud to help 83% of our graduates to land their dream careers through our various PTIRU-certified and industry-relevant upskilling programs, specializing in Business Management, Travel and Tourism Management, Hospitality Management, Flight Attendant Preparation, Information Technology, Airport Operations, Construction, Public Administration, Healthcare, Elderly Care and Communication training.
Are you ready to take flights?
Our comprehensive program is ideal for:
- Aspiring Flight Attendants: Individuals who have a passion for travel, customer service, and the aviation industry.
- Recent Graduates: Degree holders seeking to enter the high-demand field of flight attending.
- Career Changers: Professionals who are looking to transition into a new and dynamic field.
- Customer Service Experts: Experienced customer service professionals who desire to excel in global roles.
- Highly Adaptable Individuals: Anyone with strong interpersonal skills and proven ability to solve problems in a dynamic work environment.
Are you ready to take flights?
Our comprehensive program is ideal for:- Aspiring Flight Attendants: Individuals who have a passion for travel, customer service, and the aviation industry.
- Recent Graduates: Degree holders seeking to enter the high-demand field of flight attending.
- Career Changers: Professionals who are looking to transition into a new and dynamic field.
- Customer Service Experts: Experienced customer service professionals who desire to excel in global roles.
- Highly Adaptable Individuals: Anyone with strong interpersonal skills and proven ability to solve problems in a dynamic work environment.
PROGRAM DESCRIPTION
This course will provide you with information you need to know to manage the physical plant of a hotel or restaurant and work effectively with the engineering and maintenance department.
LEARNING OBJECTIVES
Upon successful completion of this course, students will be able to:
- Identify a number of important roles played by hospitality facilities and identify the two primary categories of facility operating costs, the components of each category, and various factors that affect those costs.
- Describe several types of maintenance, state the goals of maintenance management systems, and describe computerized and Internet-based facilities management.
- Identify the basic facilities-related concerns associated with guest rooms and corridors, public space, recreation and exterior areas, back-of-the-house areas, and the building’s structure and exterior.
- Describe sustainability and its role in the overall business strategy of a hospitality operation, and state some of the principal measures facilities managers can take to minimize and manage waste.
- Describe how to reduce occupational injury rates in the hospitality industry and outline how building design and maintenance affect safety.
- Outline water usage levels and patterns in the lodging industry, and describe the basic structure of water and wastewater systems.
- Explain various aspects and components of electrical systems, cite important considerations regarding system design and operating standards, and identify elements of an effective electrical system and equipment maintenance program.
- Define basic lighting terms, explain how natural light can be used to meet a building’s lighting needs, and describe common artificial light sources.
- Describe laundry equipment and explain factors in selecting laundry equipment and locating an on-premises laundry.
- Summarize changes taking place in hotel telephone service, describe types of telephone calls, and identify types of hotel telephone equipment.
- Describe food preparation equipment, cooking equipment, and sanitation equipment.
- Describe a building’s exterior facilities: parking areas, storm water drainage systems, utilities, and landscaping and grounds.
- Summarize the hotel development process.
- Explain the concept development process for food service facilities, outline the makeup and responsibilities of the project planning team, and describe food service facility layout.
- List typical reasons for renovating a hotel, summarize the life cycle of a hotel, and describe types of renovation.
- Describe the accommodations during registration and handling check-in and check-out procedures.
LESSON PLAN
| Session | Details | Topics |
|---|---|---|
| 1 | Introduction | The role, cost, and Management of Hospitality Facilities |
| 2 | Assignment 1 Assigned | Building Structure, Finishes & Site |
| 3 | Assignment 1 Due | Lodging Planning and Design |
| 4 | Assignment 2 Assigned | Introduction to Accommodations as a Tourism Sector |
| 5 | Assignment 2 Due | Unique Characteristics of Accommodations
Organizational Structure of Hotels |
| 6 | Assignment 3 Assigned | Lodging Sectors |
| 7 | Mid Term Exam Assignment 3 Due |
Reservations Systems |
| 8 | Group Project Assigned | Hospitality Facilities Management Tools, Techniques, Trends |
| 9 | Group Project Due | Environmental and Sustainability Management |
| 10 | Safety and Security Systems | |
| 11 | Group Assignment | Heating, Ventilating and AC Systems |
| 12 | Group Assignment Due | Water and Wastewater System |
| 13 | Group Presentations | Check-in procedures
Check-out procedures |
| 14 | Electrical Systems | |
| 15 | Lighting Systems | |
| 16 | Laundry Systems | |
| 17 | Renovation and Capital projects | |
| 18 | Quality Management
Technology in hotels (e.g., Property Management Systems) |
|
| 19 | Review for Final Exam | Review |
| 20 | Final Exam Week | Final Exam and wrap up. |
TUITION & FEES
| Tuition | CAD 850 |
| Application Fee | CAD 125 |
| Textbooks | CAD 100 |
| Other | CAD 50 |
| Course Retake | CAD 850 per course |
| Copy of Transcript | CAD 20 per copy |
ADMISSION REQUIREMENTS
To be eligible for admission, applicants must meet the following criteria:
1. Basic Admission Requirements
- High School Completion: Applicants must have a high school diploma or an equivalent qualification.
- Age Requirement: Minimum 19 years of age.
- Mature Student Status*: Applicants who have not completed high school and are at least 19 years of age, may apply as a mature student.
*Mature student status may be granted to applicants who are over 19 years old and have not completed high school or equivalent. The applicants will be considered for admission based on the skills and experience they have acquired since leaving school. The applicant is required to provide the most recent transcripts or proof of academic accomplishments, a resume or summary of professional accomplishments, and two professional letters of recommendation. The applicant may be interviewed by the Registrar’s or Academic office to further assess their suitability for admission to the program of study.
CAREER SERVICES
Success beyond the classrooms at Eton College!
Land your dream job through our career services:
- Career Seminars and Workshopsa
Get career-ready through our insightful workshops and seminars with industry experts to master the skills you need to land your dream job.
- 1:1 Professional Resume and Portfolio Building
Market yourself like a pro by developing and refining stellar resumes, portfolio, and online profiles with a dedicated career advisor.
- Mock Interviews & Coaching
Experience interactive mock interviews and coaching sessions, led by our career advisors, to build confidence and hone interview skills.
- Skillset Discovery
Let our expert career advisors help you identify your key strengths and skills tailored to your personal brand and desired careers.
Scholarship Programs
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Get Certified for Career Success
PTIRU Recertification Status:
Eton College submitted its recertification application before the certificate expiry date. As confirmed by PTIRU, the institution remains certified while the recertification application is under review. A PTIRU validation letter dated March 27, 2026 is available upon request.
