- 2 Years / Onsite
- 2 Years / Onsite
- Certificate
Gain practical knowledge in structuring reports, conducting research, analyzing data, organizing content logically, and presenting findings with clarity and precision. Develop expertise in business writing style, editing and proofreading techniques, visual data presentation, executive summaries, and the use of modern word processing and reporting tools.
Designed for aspiring professionals, administrators, supervisors, and business leaders, this program prepares you to produce accurate, persuasive, and professional reports that enhance organizational performance and credibility.
Together with Eton, your journey toward confident and effective professional communication begins here.
PROGRAM ADVANTAGE
- 40-Hour In-Depth Instructor-Led Training
- Comprehensive Learning Modules
- In-class, distance and via blended learning
- Guided Mentorship by Industry Experts
- 24/7 Support
At Eton College, we pride ourselves on delivering high-standard education in Vancouver, Canada. For more than 20 years, we have been proud to help 83% of our graduates to land their dream careers through our various PTIRU-certified and industry-relevant upskilling programs, specializing in Business Management, Travel and Tourism Management, Hospitality Management, Flight Attendant Preparation, Information Technology, Airport Operations, Construction, Public Administration, Healthcare, Elderly Care and Communication training.
Are you ready to take flights?
Our comprehensive program is ideal for:
- Aspiring Flight Attendants: Individuals who have a passion for travel, customer service, and the aviation industry.
- Recent Graduates: Degree holders seeking to enter the high-demand field of flight attending.
- Career Changers: Professionals who are looking to transition into a new and dynamic field.
- Customer Service Experts: Experienced customer service professionals who desire to excel in global roles.
- Highly Adaptable Individuals: Anyone with strong interpersonal skills and proven ability to solve problems in a dynamic work environment.
Are you ready to take flights?
Our comprehensive program is ideal for:- Aspiring Flight Attendants: Individuals who have a passion for travel, customer service, and the aviation industry.
- Recent Graduates: Degree holders seeking to enter the high-demand field of flight attending.
- Career Changers: Professionals who are looking to transition into a new and dynamic field.
- Customer Service Experts: Experienced customer service professionals who desire to excel in global roles.
- Highly Adaptable Individuals: Anyone with strong interpersonal skills and proven ability to solve problems in a dynamic work environment.
PROGRAM DESCRIPTION
This course has been designed to provide students with the skills necessary to prepare industry-specific and compliant documentation and reports that meet the standards of client, clinical practice, legal, and ethical requirements. The course assists students in understanding the fundamental principles and purposes of documentation and report writing by guiding them step by step through the processes and documentation required.
LEARNING OBJECTIVES
Upon successful completion of this course, students will be able to:
- Paraphrase and summarize all forms of information.
- Distinguish between facts, assumptions, and opinions.
- Synthesize information from a variety of different sources.
- Apply the three basic communication forms effectively and confidently.
- Analyze communication situations and audiences to determine the most effective and efficient communication approach.
- Conduct research using electronic resources and apply findings to create and complete reports.
- Deliver effective business presentations in a variety of contexts.
- Enhance business communication with technically based data and media.
- Select and use appropriate communication vehicles to deliver messages effectively.
- Provide feedback, accept feedback, and use feedback to improve communication skills.

MODULES
| Module | Topics Covered |
|---|---|
| Module 1 | Professional Communication |
| Module 2 | Interpersonal Communication (Part 1) |
| Module 3 | Interpersonal Communication (Part 2) |
| Module 4 | Business Messages |
| Module 5 | Legal Communication (Part 1) |
| Module 6 | Legal Communication (Part 2) |
| Module 7 | Planning |
| Module 8 | Reports and Proposals (Part 1) |
TUITION & FEES
| Tuition | CAD 850 |
| Course Retake | CAD 850 per course |
| Copy of Transcript | CAD 20 per copy |
ADMISSION REQUIREMENTS
To be eligible for admission, applicants must meet the following criteria:
1. Basic Admission Requirements
- High School Completion: Applicants must have a high school diploma or an equivalent qualification.
- Age Requirement: Minimum 19 years of age.
- Mature Student Status*: Applicants who have not completed high school and are at least 19 years of age may apply as a mature student.
*Mature student status may be granted to applicants who are over 19 years old and have not completed high school or equivalent. Applicants will be considered for admission based on the skills and experience they have acquired since leaving school. The applicant is required to provide the most recent transcripts or proof of academic accomplishments, a resume or summary of professional accomplishments, and two professional letters of recommendation. The applicant may be interviewed by the Registrar’s or Academic office to further assess their suitability for admission to the program of study.
2. English Language Proficiency
Applicants must meet one of the following:
- Minimum scores from accepted English tests (e.g., IELTS 5.5, TOEFL iBT 46, Duolingo 95, etc.).
- Recent English proficiency test (within 2 years).
- Proof of English-language education:
- 2–3 years of secondary or post-secondary education completed in English in eligible countries.
- International credentials must be recognized by WES, ICES, or IQAS.
Please see the Admission Requirements Guide for more information.
Career Services
Success beyond the classrooms at Eton College!
Land your dream job through our career services:
- Career Seminars and Workshopsa
Get career-ready through our insightful workshops and seminars with industry experts to master the skills you need to land your dream job.
- 1:1 Professional Resume and Portfolio Building
Market yourself like a pro by developing and refining stellar resumes, portfolio, and online profiles with a dedicated career advisor.
- Mock Interviews & Coaching
Experience interactive mock interviews and coaching sessions, led by our career advisors, to build confidence and hone interview skills.
- Skillset Discovery
Let our expert career advisors help you identify your key strengths and skills tailored to your personal brand and desired careers.
We are PTIRU-Certified!
What does that mean for Eton students?
- Our rigorously designed programs meet high standards
- Our students’ education investments are secured with strict and clear student policies and support systems.
- Quality education you can trust that undergoes regular audits
- PTIRU-certified diplomas are respected by employers across various industries.

Our Alumni Network
- Gulf of Georgia Cannery National Historic Site
- Holiday Inn Express
- Wedgewood Hotel & Spa
- Rainbow Travel Inc
- H.I.S travel agency
- Vancouver International Travel Expo
- Element Hotels
- Sandman Hotels Group
- Rocky Mountaineer
- McDonald's
- Delta Hotels by Marriott
- Vancouver Aquarium
Real students.
Real outcomes.
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Eton College Canada Inc. is regulated by the Private Training Institutions Regulatory Unit (PTIRU) of the BC Ministry of Advanced Education and Skills Training. All programs are registered and approved, and students are protected by enforceable consumer rights under the Private Training Act.
Eton College Canada Inc is regulated by Private Training Institution Regulatory Unit of the Ministry of Advanced Education and Skills Training. Visit PTIRU here.

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