Vancouver’s Career-First College · PTIRU Approved
- 1040 hours / 52 weeks
- In-Class / Distance / Combined
- Diploma
- CAD
- 25,190
(PTIRU Listed Pricing)
Qualify for up to $10k scholarship if you meet the admission criteria.
- CAD
- 25,190
Retirement Community Administration
- 2 Years / Onsite
- 2 Years / Onsite
- Diploma
Program Advantage
- 1040-Hour In-Depth Instructor-Led Training
- Comprehensive Curriculum (16 Courses)
- In-class, distance and via blended learning
- Guided Mentorship by Industry Experts
- 24/7 Support
At Eton College, we pride ourselves on delivering high-standard education in Vancouver, Canada. For more than 20 years, we have been proud to help 83% of our graduates to land their dream careers through our various PTIRU-certified and industry-relevant upskilling programs, specializing in Business Management, Travel and Tourism Management, Hospitality Management, Flight Attendant Preparation, Information Technology, Airport Operations, Construction, Public Administration, Healthcare, Elderly Care and Communication training.
Are you ready to take flights?
Our comprehensive program is ideal for:
- Aspiring Flight Attendants: Individuals who have a passion for travel, customer service, and the aviation industry.
- Recent Graduates: Degree holders seeking to enter the high-demand field of flight attending.
- Career Changers: Professionals who are looking to transition into a new and dynamic field.
- Customer Service Experts: Experienced customer service professionals who desire to excel in global roles.
- Highly Adaptable Individuals: Anyone with strong interpersonal skills and proven ability to solve problems in a dynamic work environment.
Are you ready to take flights?
Our comprehensive program is ideal for:- Aspiring Flight Attendants: Individuals who have a passion for travel, customer service, and the aviation industry.
- Recent Graduates: Degree holders seeking to enter the high-demand field of flight attending.
- Career Changers: Professionals who are looking to transition into a new and dynamic field.
- Customer Service Experts: Experienced customer service professionals who desire to excel in global roles.
- Highly Adaptable Individuals: Anyone with strong interpersonal skills and proven ability to solve problems in a dynamic work environment.
PROGRAM DESCRIPTION
The Retirement Community Administration Diploma prepares students for administrative and coordination roles within retirement and senior living communities. The program focuses on developing skills in office administration, documentation management, scheduling, customer service, event coordination, and regulatory compliance support. Students also learn professional communication, cultural sensitivity, and the basics of HR and financial support functions as they relate to senior living operations.
It equips graduates to support daily operations, resident services, and organized community activities within retirement living environments.
LEARNING OBJECTIVES
Upon successful completion of this program, the student will have reliably demonstrated the ability to:
- Implement administrative procedures that support daily operations within retirement communities.
- Create a marketing campaign targeting potential residents and their families, focusing on the unique offerings and benefits of the retirement community.
- Identify key human resource policies relevant to senior care, ensuring administrative support for staff scheduling, documentation, and onboarding.
- Develop a financial plan that supports the long-term sustainability of a retirement community, addressing budgetary needs and resource allocation.
- Investigate operational challenges in senior housing administration and propose strategies to overcome them.
- Analyze case studies to identify effective organizational practices in retirement communities and apply those learnings to real-world scenarios.
- Identify key regulations governing aging services, ensuring compliance with standards such as the Community Care and Assisted Living Act (CCALA).
- Conduct a risk assessment for a retirement community, identifying potential hazards and developing strategies to mitigate them.
- Implement operational improvements in a retirement community to enhance efficiency, resident satisfaction, and regulatory compliance.
- Assist in planning administrative support tasks for recreation or hospitality programs without providing or designing resident wellness or care services.
- Apply gerontological theories to real-world scenarios in senior care, promoting best practices that address the needs of older adults.
- Design a comprehensive crisis management framework for senior care facilities, ensuring preparedness for emergencies.
- Implement culturally sensitive practices in administrative interactions with residents, acknowledging diverse backgrounds and needs.
- Develop a communication strategy to enhance interactions between staff, residents, and families within a senior community.
- Use technology platforms to support administrative tasks such as record-keeping, scheduling, communication, and service coordination.
CAREER OCCUPATION
Based on NOC Version 2016 (1.3),
Unit Group 13110 – Administrative Assistants
Career options* available but not limited to:
- Resident Services Administrative Assistant
- Senior Living Office Assistant
- Retirement Community Administrative Assistant
- Front Desk Coordinator (Senior Living)
- Resident Relations Coordinator
- Admissions and Outreach Assistant
- Activities and Recreation Program Assistant
- Community Engagement Assistant
- Compliance and Documentation Assistant
- Human Resources Assistant (Senior Living)
- Marketing Assistant (Senior Living)
CURRICULUM
- Social Gerontology
- Cultural Sensitivity and Ethical Practices in Retirement Communities
- Interpersonal Communication in Senior Care Services
- HR Practices in Retirement Communities
- Retirement Community Administration
- Sales and Marketing for Retirement Communities
- Organisational Behaviour in Senior Care
- Compliance and Legal Issues in Senior Care Services
- Canadian Business Law and Risk Assessment in Retirement Communities
- Budgeting and Financial Planning for Senior Care Facilities
- Operational Frameworks for Senior Living
- Senior Housing Operations and Hospitality
- Healthy Ageing: Nutrition and Wellness Approaches
- Recreation and Resident Care
- Crisis Planning for Senior Care
- Technology in Senior Living
TUITION & FEES
| Tuition | CAD 25,190 |
| Application Fee | CAD 150 |
| Administration Fee | CAD 500 |
| Course Materials | CAD 200 |
| Other | CAD 500 |
| Course Retake | CAD 850 per course |
| Copy of Transcript | CAD 20 per copy |
You can qualify for up to $10K in scholarships if you meet the admission criteria.
Intake Dates
9 Mar 2026 | 13 Apr 2026 | 11 May 2026 | 8 Jun 2026 |6 Jul 2026 | 10 Aug 2026 | 7 Sep 2026 | 5 Oct 2026 | 2 Nov 2026 | 30 Nov 2026 | 11 Jan 2027 | 8 Feb 2027 | 8 Mar 2027 | 12 Apr 2027 | 10 May 2027 | 7 Jun 2027 | 5 Jul 2027 | 9 Aug 2027 | 6 Sep 2027 | 4 Oct 2027 | 1 Nov 2027 | 29 Nov 2027
ADMISSION REQUIREMENTS
To be eligible for admission, applicants must meet the following criteria:
1. Basic Admission Requirements
- High School Completion: Applicants must have a high school diploma or an equivalent qualification.
- Age Requirement: Minimum 19 years of age.
- Mature Student Status*: Applicants who have not completed high school and are at least 19 years of age may apply as a mature student.
*Mature student status may be granted to applicants who are over 19 years old and have not completed high school or equivalent.
Applicants will be considered for admission based on the skills and experience they have acquired since leaving school.
Applicants are required to provide the most recent transcripts or proof of academic accomplishments, a resume or summary of
professional accomplishments, and two professional letters of recommendation. Applicants may be interviewed by the Registrar’s
or Academic Office to further assess their suitability for admission to the program of study.
2. English Language Proficiency
Applicants must meet one of the following:
- Minimum scores from accepted English tests (e.g., IELTS 5.5, TOEFL iBT 46, Duolingo 95, etc.).
- Recent English proficiency test results (within the last 2 years).
- Proof of English-language education:
- 2–3 years of secondary or post-secondary education completed in English in eligible countries.
- International credentials must be recognized by WES, ICES, or IQAS.
Please see the Admission Requirements Guide for more information.
Career Services
Success beyond the classrooms at Eton College!
Land your dream job through our career services:
- Career Seminars and Workshops
Get career-ready through our insightful workshops and seminars with industry experts to master the skills you need to land your dream job.
- 1:1 Professional Resume and Portfolio Building
Market yourself like a pro by developing and refining stellar resumes, portfolio, and online profiles with a dedicated career advisor.
- Mock Interviews & Coaching
Experience interactive mock interviews and coaching sessions, led by our career advisors, to build confidence and hone interview skills.
- Skillset Discovery
Let our expert career advisors help you identify your key strengths and skills tailored to your personal brand and desired careers.
Real students.
Real outcomes.
4.8
Afure Dorcas
Travel and Tourism Management
Simarpreet Kaur
Travel and Tourism Management
Phub Zam
Travel and Tourism Management
Scholarship Programs
Insights, Ideas & Industry Trends
How Cloud Computing Is Reshaping IT Careers in Canada
Cloud computing is no longer the “future” of IT in Canada; it is quietly becoming the infrastructure behind everything. When
Why Digital Forensics Is Becoming Essential in the Fight Against Cybercrime
Every crime leaves a fingerprint, and so does the cyber attack. It could be a deleted file, an unusual login
Construction Management in Canada: Skills Every Future Project Manager Should Learn
Canada isn’t facing a shortage of buildings; it is facing a shortage of people who can deliver them successfully. Every
Why Healthcare Office Administration Is One of Canada’s Fastest-Growing Careers
When we think about healthcare careers in Canada, we usually imagine doctors, nurses, or paramedics. But a lot of students
Get Certified for Career Success
PTIRU Recertification Status:
Eton College submitted its recertification application before the certificate expiry date. As confirmed by PTIRU, the institution remains certified while the recertification application is under review. A PTIRU validation letter dated March 27, 2026 is available upon request.
