- 48 Hours / 8 Weeks
- Part-time
- Certificate
- CAD
- 850
(PTIRU Listed Pricing)
Qualify for up to $10k scholarship* if you meet the admission criteria.
* Terms and Conditions apply
- CAD
- 850
Introduction – Managing Housekeeping Operations
- 2 Years / Onsite
- 2 Years / Onsite
- Certificate
Together with Eton, take the first step toward a rewarding career in housekeeping operations and facility services management.
PROGRAM ADVANTAGE
- 40-Hour In-Depth Instructor-Led Training
- Comprehensive Learning Modules
- Part Time
- Guided Mentorship by Industry Experts
- 24/7 Support
At Eton College, we pride ourselves on delivering high-standard education in Vancouver, Canada. For more than 20 years, we have been proud to help 83% of our graduates to land their dream careers through our various PTIRU-certified and industry-relevant upskilling programs, specializing in Business Management, Travel and Tourism Management, Hospitality Management, Flight Attendant Preparation, Information Technology, Airport Operations, Construction, Public Administration, Healthcare, Elderly Care and Communication training.
Are you ready to take flights?
Our comprehensive program is ideal for:
- Aspiring Flight Attendants: Individuals who have a passion for travel, customer service, and the aviation industry.
- Recent Graduates: Degree holders seeking to enter the high-demand field of flight attending.
- Career Changers: Professionals who are looking to transition into a new and dynamic field.
- Customer Service Experts: Experienced customer service professionals who desire to excel in global roles.
- Highly Adaptable Individuals: Anyone with strong interpersonal skills and proven ability to solve problems in a dynamic work environment.
Are you ready to take flights?
Our comprehensive program is ideal for:- Aspiring Flight Attendants: Individuals who have a passion for travel, customer service, and the aviation industry.
- Recent Graduates: Degree holders seeking to enter the high-demand field of flight attending.
- Career Changers: Professionals who are looking to transition into a new and dynamic field.
- Customer Service Experts: Experienced customer service professionals who desire to excel in global roles.
- Highly Adaptable Individuals: Anyone with strong interpersonal skills and proven ability to solve problems in a dynamic work environment.
PROGRAM DESCRIPTION
In a consumer conscious business environment all aspects of a hospitality operation, especially housekeeping practices, are critical to the ongoing success and growth of any one location. This course introduces the policies and practices of housekeeping management.
LEARNING OBJECTIVES
Upon successful completion of this course, students will be able to:
- Describe the role of a housekeeping department in hotel operations.
- Describe the importance of effective communication between housekeeping, the front office, and the engineering and maintenance division.
- Identify typical cleaning responsibilities of the housekeeping department.
- Identify techniques used to develop human resource skills in recruiting, training, and scheduling house keeping staff.
- Understand the safety and security needs of house keeping staff and guests.
- Develop a hazard communication program for the housekeeping department.
- Develop procedures to ensure efficient and cost-effective use of labour and supplies.
- Develop procedures for public area and other types of cleaning.
- Develop cleaning product selection criteria for beds, linens, and uniforms, and ceiling surfaces, wall coverings, furniture, and fixtures.
- Understand the basics of carpet and floor construction, the types of equipment used in carpet and floor care, and carpet and floor cleaning methods.
- Effectively manage a housekeeping budget without compromising staff or guest safety.
MODULES
| Modules | Topics |
| 1 | Planning and organizing |
| 2 | Recruiting, training and managing staff |
| 3 | Managing inventories |
| 4 | Controlling expenses |
| 5 | Laundry |
| 6 | Guest room cleaning |
| 7 | Public area cleaning |
| 8 | Continuation:
Public area cleaning |
| 9 | Exterior cleaning |
| 10 | Safety and security |
| 11 | Guest communication |
| 12 | Continuation:
Guest communication |
| 13 | Furniture and fixtures |
| 14 | Carpets and floors |
| 15 | Review |
| 16 | Final Exam and wrap up. |
TUITION & FEES
| Tuition | CAD 850 |
| Course Retake | CAD 850 per course |
| Copy of Transcript | CAD 20 per copy |
ADMISSION REQUIREMENTS
To be eligible for admission, applicants must meet the following criteria:
1. Basic Admission Requirements
- High School Completion: Applicants must have a high school diploma or an equivalent qualification.
- Age Requirement: Minimum 19 years of age.
- Mature Student Status*: Applicants who have not completed high school and are at least 19 years of age may apply as a mature student.
*Mature student status may be granted to applicants who are over 19 years old and have not completed high school or equivalent.
Applicants will be considered for admission based on the skills and experience they have acquired since leaving school.
The applicant is required to provide the most recent transcripts or proof of academic accomplishments, a resume or summary
of professional accomplishments, and two professional letters of recommendation. The applicant may be interviewed by the
Registrar’s or Academic office to further assess their suitability for admission to the program of study.
Career Services
Success beyond the classrooms at Eton College!
Land your dream job through our career services:
- Career Seminars and Workshopsa
Get career-ready through our insightful workshops and seminars with industry experts to master the skills you need to land your dream job.
- 1:1 Professional Resume and Portfolio Building
Market yourself like a pro by developing and refining stellar resumes, portfolio, and online profiles with a dedicated career advisor.
- Mock Interviews & Coaching
Experience interactive mock interviews and coaching sessions, led by our career advisors, to build confidence and hone interview skills.
- Skillset Discovery
Let our expert career advisors help you identify your key strengths and skills tailored to your personal brand and desired careers.
Scholarship Programs
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Get Certified for Career Success
PTIRU Recertification Status:
Eton College submitted its recertification application before the certificate expiry date. As confirmed by PTIRU, the institution remains certified while the recertification application is under review. A PTIRU validation letter dated March 27, 2026 is available upon request.
